Internet access is vital to any business. A day without Internet access could mean delayed operations, decreased productivity, and even profit loss. Smart business owners know that even though it’s easy to find business internet, signing up for a service provider requires a few considerations.

But choosing the right internet doesn’t have to be overwhelming. The key is to know the right questions to ask. Here are three things you have to consider when making that major business decision:

Service Availability

There’s no point in wanting the fastest business internet if it isn’t available in your area. In cases when DSL, cable, or a fiber optic connection have yet to be established, businesses may have to wait up to 6 months for construction and installation.

Remember, a local service provider should always be at the top of your choices. They’re far more accessible simply because they’re already present in your community. Internet signals (if you’re getting DSL) also tend to slow down and deteriorate the farther your business is from a provider’s central office.

If you want to know which Internet Service Provider in your area is the best fit for your business, you can ask us here.

Speed and Reliability

It’s important to know the speed that you need for your business. That way, you avoid overcharges or system continuity issues. The size of your bandwidth will depend on the nature and size of your operations.

There are two kinds: High Speed service and High Reliability service. A standard service (or High Speed service) is good for basic tasks like sending e-mails. But for data-intensive activities like large file transfers or running VoIP applications, businesses may need bigger bandwidths that a High Reliability service can provide. The key difference between these two are the Service Level Agreements they come with. High Reliability services have an SLA of 99.95% uptime or more. If your business cannot afford even a few minutes of downtime, then it’s best to seriously consider the latter.

Know the true meaning of high-speed reliability

Support and Response

Customer service and support can sometimes make or break provider subscription. For businesses to run smoothly, ISPs need to respond fast in times of outage or site failures. Be sure to check their field response policies to see how they address these problems and prevent negative impact on your business.

Making the Right Choice

Choosing the right Internet Provider can be easier if you equip yourself with the right information. Ask around in your community about the service they’re getting – Is the Internet connection all that it needs to be? Does the provider respond quickly to service downtimes? – That way, you get honest feedback and firsthand review.

Keep in mind: The goal is to find an ISP who makes an effort to understand your business’ needs and objectives.

At CPOA Global, you can consult with our team of experts for free and we’ll provide detailed analysis and recommendation by comparing the best Internet Service Providers in your area to ensure your business is set up with the best connection.

Let us find the right ISP for you