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BYOD Challenges Companies Should Anticipate

So your company finally decided to adopt a BYOD program – employees now have the freedom to use their personal mobile devices to do their work; C-level executives are excited about the potentials of increased productivity and job satisfaction; your business once again ready to gain an edge over its competitors.

On paper, everything checks out. However, there’s a catch: you’re also just about to open a Pandora’s Box of challenges.

As enterprise mobility becomes more and more of a necessity for businesses, IT managers should be ready to keep it under control without hampering daily operations. Below are some of the most common concerns that every IT staff should keep in mind along with the corresponding solutions when dealing with potential BYOD issues.

1. Keeping highly confidential data safe from theft and security breach.

Solution: Encryption
Perhaps one of the best ways to keep business information secure is to encrypt data. It is advisable that at least an encrypted portion of the device is dedicated solely for sensitive and confidential data.

Solution: Mobile Device Management (MDM)
MDM alleviates issues such as data loss and disorganized IT systems. It lets administrators know who, when, and where work applications and data are being accessed. MDM security protocols can also be modified so that only information relevant to an employee’s work can be seen.

2. Disorganized device inventory the lead to increased costs

Solution: Control device selection
Limiting device choices dramatically lower the risks and costs of an organization. If a staff member asks for a high-end device, other workers may also demand the same thing. Having a short list of specific allowable devices and data plans will not only keep everyone on the same playing field, it also makes it easier for your IT department to manage.

Solution: Device Buyback
Nowadays, it’s faster for devices to become obsolete and outdated. Instead of throwing away old or unused devices, IT could offset expenses through device buyback programs wherein organizations can earn revenue through device recycling and aid in the proper environmental approach in tech disposal.

Who says old technology is worthless?

Sell us a list of your old devices and we’ll buy them from you.

3. Management of company information through multiple devices

Solution: Termination policies

Data theft is always a risk, but even more so when an employee leaves a company. It is important to have policies in place when it comes to these situations. Make sure that all devices and data provided by the company have been surrendered by the employee immediately at the time of termination.

Solution: Lockdown procedure or remote wipeout

As much as we try to avoid losing our devices, some situations are simply out of our control. When a device is misplaced or stolen, having a remote lockdown and wipeout procedures in place is useful so you can avoid sensitive data getting disappearing with a phone.

Solution: Cloud and data backup

As a company grows, more devices will be added and along with that, the increase in stored data will take up more space. Consider outsourcing your data backup and security so you can eliminate the hassle involved in data management while still preserving control over your assets. Look for companies that offer the latest advances in security, encryption, recovery, deduplication, and real-time protection.

4. Consumption of mobile data

Solution: Plan acceptance

Before handing out the device, make sure employees are well-informed about the specifics of their plan, especially the amount of data they are allowed to consume. It is best to have a written version to present as proof of their acceptance. This also keeps the risk of leaking company data at bay.

Solution: Monitor your bandwidth

The more devices are allowed in the workplace, the more demanding the challenge of maintaining a healthy bandwidth. By proactively monitoring usage consumption, you can track down the specific device or user via your Internet router. Another option is to utilize third-party software that can track traffic on your network. In some cases, if none of these work, it is possible that malware is consuming your data.

Solution: Choose the right plan

When it comes to mobile data, no one wants to be shocked – much less pay – for excess data usage in the form of overcharges. Generally, people’s roles in organizations and their need for mobile plan capacity is relative. Basically, the bigger the role, the more people to talk to, a higher data cap is required.

With the plethora of device and data combinations out there, finding the right one for the right person can be daunting. Luckily, we’ve managed to build an incredibly simple way of determining the right choice. Having too little mobile data may cause employees to underperform; give too much and it goes to waste.

Finding the balance between expense and maximum productivity is key. To find the perfect mix of calls, texts, and data, start here.

5. Maintaining an accurate device and billing inventory

Solution: Automate your expense management with MAIOS

Whenever possible, it’s best to eliminate human error as much as you can. When workflows, work orders, and approval processes are all automated, you lighten the workload and save a ton of time compared to manually tracking dozens of bills. As Telecom Expense Management (TEM) services regularly update inventory, you can immediately determine which device is unused, which have discrepancies, overcharges, or even billing errors.

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What’s more, auto-recommendations are available so you can pool plans and features to match your business’s needs. Ultimately, how much BYOD is integrated into operations is different for every company. Some may only need minimal monitoring while others require a more proactive approach. Regardless, to ensure productivity, it is important that effective policies are put in place.

Should you need any help, don’t hesitate to talk to our experts.